Blackberry maker Research In Motion (RIM) said Monday it is recalling around 1,000 PlayBook tablet computers because of an operating system issue. The Waterloo, Ontario-based company said most of the affected devices were still in the distribution channel and had not reached customers.
RIM said the affected PlayBooks may not be able to properly load software upon initial set-up. “RIM is working to replace the affected devices,” it said in a statement. “In the small number of cases where a customer received a PlayBook that is unable to properly load software upon initial set-up, they can contact RIM for assistance,” the company added.
The PlayBook has a seven-inch (17.8-centimeter) touchscreen, smaller than the iPad’s 9.7 inches (24.7-cm) and at less than a pound (425 grams), the PlayBook is lighter than the iPad 2′s 1.3 pounds (590 grams).